Privacy Policy

This Privacy Policy was last updated on January 2022.

SysAIO understands the value of your personal information, and we respect your right to privacy. We are committed to maintaining your confidence and trust. This commitment includes protecting the personal information that we obtain from you.

  1. Information We Collect

    General: Unless you provide information voluntarily, we will not collect any personal information about you when visiting www.sysaio.com. If we ask you to provide information that personally identifies you, our request to do so will be specific. If we want you to provide additional information, we will explain why we need the additional information and how it will be used at the time of the request.

    Email From You: You may email messages to us that will contain your screen name and email address along with any additional information you may wish to include in the text of your message.

    Third Parties: We may receive personal information from select third parties to fulfill product orders or communicate with us concerning your participation in a web seminar. Before third parties access your personal information, you will be notified to obtain your consent.

    Hiring Information: We use www.sysaio.com as a recruiting tool to provide visitors seeking employment with SysAIO the ability to submit resumes or other personal information. We store this information for only as long as necessary. Information may also include Banking information, SIN number and more.

    Candidate Background Checks: Before hiring, we may conduct a background check on candidates; these are conducted by an independent entity, separate from SysAIO's collection of personal information. The entity will obtain explicit consent before collecting any personal information on our candidates.

    Surveys: Occasionally, we conduct online surveys on a specific topic. Our surveys are entirely voluntary, and you may easily decline to participate. Website Usage Information: Our web server automatically collects and aggregates information about your visit to www.sysaio.com, including your IP address, service provider, browser type, domain names of referring websites, operating system, pages accessed on our website, and the date and time of your access. If you use our online service, our web server will also collect and aggregate all of the information you enter into the query form, including the URL to be scanned, the accessibility guideline selected, your time zone and the "other options" settings (if any). This information is not personally identifiable. We analyze this aggregated information to optimize your experience and enhance your time spent with us online.

    Tracking Cookies: A cookie is a small text file containing a unique identifier placed on your computer's hard drive when you visit a website. We may use session-based and persistent first-party cookies to improve your access and ease of use of our website. We may also use cookies as data collection devices on our forms to help recognize visitors who have previously registered on our website. The non-personal information collected from our use of first-party cookies is not linked to your personal information. Cookies do not damage your system or files in any way.

    Most browsers now recognize when a cookie is offered and permit users to control how and when they will be accepted. If you are not sure whether your browser has this capability, you should consult the documentation that accompanied your browser or check with your Internet Service Provider (ISP). If you choose to decline cookies, you may not be able to fully experience the interactive features of the SysAIO services and websites that you visit.

  2. Use of Information We Collect

    We use your personal information in several ways:

    • To fulfill your requests and process your transactions.
    • To respond to your email messages.
    • To support your customer relationship with SysAIO. For example, if you provide us with an email or postal address, you may receive mailings from SysAIO with information concerning special offers, new services or products. You can unsubscribe to mailings from us at any time. Please refer to the "Opt-Out" section of this Policy for details on the "opt-out" process.
    • To process responses to employment opportunities posted on www.sysaio.com. For example, if you submit a resume electronically, the information you provide will be forwarded to the SysAIO representative(s) responsible for filling the relevant position. The personal information contained in your resume will not be used for any other purpose.
    • To help recognize visitors who have previously registered on our website.
    • To provide you with marketing materials and sales information about SysAIO and its products.

    We may combine the personal information that we collect from you on our websites with other information you provide to us in connection with your use of our other products and services.

    If we intend to use your personal information in ways not indicated in this Policy, the Policy will be amended to include this collection method, and users will be notified in the form of a company bulletin or personal email. Only the representative from our client’s organization will be notified; they are responsible for contacting individual users.

  3. Third-Party Relationships

    We occasionally hire other companies to provide limited services on behalf of SysAIO, including delivering purchases, administering surveys and processing event registration. We will only provide such companies with the personal information they need to deliver the service we have requested of them.

    They are prohibited from using the personal information that we provide to them for any other purpose, and we make reasonable efforts to ensure that all third parties with whom we share personal information undertake to adhere to this Policy. We do not otherwise share your personal information with third parties unless you have permitted us to do so.

    We may disclose or use your personal information when we, in good faith, believe that either the law requires us to do so, or such action is necessary to protect or defend SysAIO's rights or property.

  4. Access, Correction and Maintenance of Personal Information

    We provide reasonable and practical access to identify inaccuracies in your personal information. If you provide us with personal information through the SysAIO website, you have the right to access this data.

    To request an update, modification, or deletion of any personal information maintained by SysAIO, you can contact us at salesteam@SysAIO.com. We will, upon request, update or delete your personal information; however, we will not be able to edit or delete data that has been archived as part of our normal business operations.

    We keep the personal information collected through our website as long as it is required to service your request or until you request its deletion. In addition, we retain aggregated information collected about your visit to our website (i.e., browser type, domain name, pages visited) until we have completed our review and analysis of this information.

    We do not add third-party data to your personal information and maintain your personal information in a merged or supplemented format. Only those with the necessary responsibilities and qualifications can access your data. Amended personal information will be transmitted to third-parties, where appropriate.

  5. Opt-Out Process

    If you are a SysAIO contact, you may receive direct mail or other marketing material from SysAIO. At any time, you can "opt-out" of receiving direct mail and marketing material from SysAIO, such as product and service updates, by either contacting salesteam@SysAIO.com or by following the "unsubscribe" instructions contained within the communication.

    If at any time in the future we decide to use your personal information for a purpose not currently stated in this Policy, we will modify the Policy to disclose such usage in accordance with Section 8 below.

  6. Links to Third-Party Websites and Use of Discussion Forums

    Websites accessed from www.sysaio.com via hyperlinks or links to other sites may be governed by privacy policies and practices that differ from this Policy. In addition, this Policy does not cover the information practices of other third-party websites linked to www.sysaio.com. Therefore, you are encouraged to become familiar with the Privacy Policies of every website you visit before disclosing any personal information.

    The information posted to discussion forums, bulletin boards, chat rooms and other public forums may be displayed publicly. Please consider this before posting.

  7. Security of Personal Information

    We store your personal information in a secure location accessible only by designated staff. We make reasonable efforts to protect your personal information from loss, misuse, unauthorized access or disclosure, alteration, or destruction. In addition, we use a secure server to protect the safety and security of transactions over the Internet involving personal information.

  8. Changes to SysAIO's Privacy Policy

    We may modify or amend this Policy from time to time. To keep you informed of changes to this Policy, we will indicate the effective date of the currently posted Policy at the top of the web page or document. In addition, we will notify you of substantial changes to this Policy by placing prominent notice on our homepage and/or notifying you directly.

    Changes to this Policy will not affect our use of previously provided personal information. No personal information provided by you under the terms of this Policy (or any prior version of this Policy) will be used in a manner that is materially inconsistent with it without your prior explicit consent. We will obtain consent for the amendments to the policy before relaying information to third-parties.

  9. Acceptance

    By using www.sysaio.com, you signify your acceptance of this Policy, as amended from time to time in accordance with Section 8 above. If you disagree with the terms and conditions contained in this Policy, please do not use these websites.

  10. Withdrawing or Denying consent

    Users have the right to withdraw or deny consent to this Policy at any time. However, in these cases, SysAIO reserves the right to discontinue user access to services going forward. Refusing to provide personal information may result in an inability to carry out duties assigned to you by your organization using SysAIO's platforms. To access the complete network of SysAIO's systems, users must consent to the terms and conditions listed herein.

  11. Contact Us

    If you have thoughts, questions or suggestions about this Privacy Policy Statement or any other aspect of your relationship with SysAIO, please visit Contact Us and follow the prompts.